Privacy Policy

1. Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or engage our Services (training, consulting, workshops, and related activities).

2. Information We Collect

• Contact details: name, email address, phone number (if provided).
• Professional details: organisation, role, and preferences you share.
• Website usage: pages visited, interactions, device/browser info, and approximate location (via analytics/cookies where enabled).
• Embedded media data: when you play our embedded YouTube videos, YouTube/Google may collect data per their own policies.
• Communications: messages you send through forms or email.

3. How We Use Information

• To respond to enquiries and deliver our Services.
• To schedule and manage workshops and training.
• To improve our website, content, and user experience.
• To send service or administrative messages (e.g., confirmations, updates).
• To comply with applicable legal obligations.

4. Lawful Basis

We process personal information on one or more of the following bases: your consent; performance of a contract or steps prior to entering a contract; our legitimate interests in operating and improving the Services; and compliance with legal obligations.

5. Sharing & Disclosure

We may share information with trusted service providers that help us operate the website or deliver Services (e.g., hosting, email delivery, analytics). We require appropriate safeguards from these providers. We may disclose information if required by law, to protect rights and safety, or in connection with a business transaction.

6. Cookies, Analytics & Embedded Content

• Cookies/Analytics: We may use cookies and analytics tools to understand site usage and improve content. You can control cookies through your browser settings.
• YouTube: Our site embeds YouTube videos. When you play a video, YouTube may set cookies and collect data subject to Google’s Privacy Policy and Terms.
• reCAPTCHA: This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

7. Data Security & Retention

We use reasonable technical and organisational measures to protect personal information. No method is 100% secure. We retain information only as long as necessary for the purposes described in this Policy, unless a longer period is required by law.

8. Your Rights

Subject to applicable law, you may have rights to access, correct, update, or delete your personal information, and to object or restrict certain processing. To exercise these rights, contact us at info@thleadership.org.

9. Children’s Privacy

Our website and Services are intended for organisational use and not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take appropriate steps.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be indicated by updating the “Effective date” above.

12. Contact Us

For questions, requests, or complaints regarding privacy, contact info@thleadership.org.